• Online billing supports Internet Explorer 4.0 and higher, Netscape 4.01 and higher or Firefox browsers.  As an option, you can try our automated phone payment system.

• Drop the last two numbers of your account number when logging in. For example, if your account number is 1111101, type 11111.

• Use the password shown on your first WEMC bill to log on the first time. You'll be prompted to change it to your own password.

• Choose a password that's not obvious. A combination of letters and numbers is best.

• If you want to print a copy of the bill, click on the Print Preview button below the bill. If you pay by credit card, be patient and give the system time to verify it. CAUTION: If you click the Submit Payment button again before the system's finished, your credit card will be charged as many times as you click the button.

• After you pay, either print out the acknowledgement screen or write down the transaction number.

• If you pay on line, you will still receive a paper bill. Since the paper bill is mailed and the electronic bill is uploaded at the same time, your paper bill will still show a balance due.

• If your credit card payment is rejected, you will see an error screen. No payment will be posted to either your credit card or electric account.
  
  
• Having problems with online billing? Email for technical issues (can't log in, error messages, etc.). Email for customer service issues (lost password, etc.).

Proceed to Online Payment